Q:     I was asked to get 3 estimates on my vehicle. Is this beneficial to me?

A:     You don't need 3 estimates; you just need to decide where to get your vehicle  
        fixed. Insurers often ask for more than one appraisal. This is how they keep costs
        competitive. We will work closely with the paying insurer to ensure the highest  
        quality repairs for you at the most competitive pricing for them.

Q:     I don't feel the accident was my fault. Can I pursue the other party's insurance 

A:     We will  assist you in processing your claim through the other party's carrier. If
        this is the case you may not have to be concerned with paying a deductible, any
        rental car costs or premium increases.

Q:     Are all collision repair facilities and technicians licensed?

A:     No, unfortunately not. This is why it is important for you to make an informed  
        decision when choosing a repair facility. Look for technician/facility certifications
        such as A.S.E. (Automotive Service Excellence) and I-CAR (Inter-industry Council 
        on Auto Collision Repair).

Q:     Is there a difference in workmanship from repair facility to repair facility?

A:     There is a major difference in workmanship from facility to facility.   We use only 
        the highest quality materials, parts and technical expertise to restore your   
        vehicle back to its pre-loss condition. We work closely with all insurance
        companies to ensure all necessary repair procedures are completed on your






DC Femia Auto Collision  copyright 2005.